Being more self-aware about the different group types can help the group overcome such obstacles ("Information about personality types," 2006, BSM Consulting).
What are types of conflict management tools?
First of all, when discussing a dispute, choose a neutral, private environment. Allow everyone to express their point-of-view, as they see it. Clarify before discussing the issue at stake. Agree on what the difference is. Explore potential alternatives and compromises. Focus on similarities as well as differences. Make issues, not personality the focus. Have a clear idea of what concrete, definable, and achievable outcomes should result from the discussion. Put in controls to implement those decisions (Heathfield 2008).
Having a mediator can make conflict resolution easier. Also, having certain standard operating procedures to deal with a conflict, like talking to the group leader before confronting the individual, can help keep conflict in check.
What are the important factors for a team to consider when it is beginning its work?
Aligning the skills of the team with moving to a general group goal, defining the team's goal and mission, establishing roles and responsibilities, setting a timetable, setting how the group will arrive at decisions are all important. The group should be able to define its general purpose, as well as specific, short-term goals. There should also be procedures for meetings, as well as making big decisions.
Works Cited
Chapman, Allan. (2008). "Tuckman: Forming-storming-norming-performing."
Businessballs. Retrieved 28 Apr 2008 at http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm
Chapman, Allan. (2008). "Motivational theory." Businessballs. Retrieved 28 Apr 2008 at http://www.businessballs.com/motivation.htm
Heathfield, Susan. (2008). "Personal courage and conflict resolution at work." About.com. Retrieved 28 Apr 2008 at http://humanresources.about.com/cs/conflictresolves/a/conflictcourage_2.htm
Information about personality types." (2006) BSM Consulting. Retrieved 28 Apr 2008 at http://www.personalitypage.com/info.html
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